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Stablecoins Need Consumer Protections to Compete with Visa, Mastercard: Crypto Exec

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Key Points:

  • Stablecoins must integrate fraud protection, dispute resolution, and chargeback mechanisms to attract mainstream users.

  • Cross-border payments and remittances already give stablecoins an edge over traditional rails.

  • Hybrid models combining blockchain efficiency with traditional protections could define the future of payments.

Consumer Protections: The Missing Link

Stablecoins will struggle to unseat entrenched payment giants like Visa and Mastercard unless they adopt robust consumer protection mechanisms, according to Guillaume Poncin, CTO of payments company Alchemy.

“Traditional payment systems offer chargebacks, fraud resolution, and credit features that consumers take for granted,” Poncin told Cointelegraph. “Stablecoins need to incorporate these protections directly into their platforms, or they risk remaining niche tools for tech-savvy users.”

Poncin highlighted that protections can be embedded in smart contracts or managed through issuer-funded insurance pools. Such safeguards would address transaction disputes, fraud losses, and other risks that currently dissuade everyday consumers from using blockchain-based payment methods.

Stablecoins’ Cross-Border Advantage

Despite domestic adoption hurdles, stablecoins are already gaining traction for international use. With 24/7 settlement and transaction costs significantly lower than traditional bank transfers, these tokens are particularly effective for remittances and global commerce.

“For cross-border payments and emerging markets, stablecoins are already winning,” Poncin said. “The future will see hybrid models where traditional rails are enhanced by blockchain efficiency, combining instant settlement with consumer protections.”

Market data supports this trend: over $4 trillion in cross-border payments could be facilitated via stablecoins by 2030, according to EY-Parthenon. Firms already report 10–15% savings on international transaction costs when leveraging stablecoins versus traditional methods.

Banking Industry Response

The rise of stablecoins has sparked debates over their impact on legacy financial institutions. During the GENIUS Act deliberations in March, U.S. banks and senators pushed back against yield-sharing models for stablecoins, arguing that such mechanisms could undermine local banking systems.

Senator Kirsten Gillibrand warned that without incentives to deposit funds in local banks, mortgage lending and small business financing could suffer. At the DC Blockchain Summit, she asked: “If there is no reason to put your money in a local bank, who is going to give you a mortgage?”

Despite these concerns, some banking executives adopt a more measured view. JPMorgan CEO Jamie Dimon recently told CNBC that stablecoins are unlikely to replace banks outright. “Each has its own consumer base,” he noted. “There’ll be people who want to hold dollars outside the U.S., from all kinds of participants, and both systems will coexist.”

Hybrid Models Could Define the Future

The consensus among industry leaders suggests that stablecoins will not simply replace banks or payment processors but augment them. By integrating blockchain’s efficiency with traditional protections, hybrid payment systems could offer the best of both worlds: faster, cheaper, and more transparent transactions without sacrificing consumer trust.

As regulatory clarity improves, particularly under the GENIUS Act, stablecoins may gain mainstream adoption. However, the pathway will require careful balancing of innovation, protection, and compliance. Investors and payment companies that navigate this balance effectively could capture significant market share in both domestic and cross-border payments.

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